Privacy Policy


This “Privacy and Data protection policy” aims to disclose the conditions regarding the collection and treatment of your personal data by our company or corporate group to ensure the protection of your fundamental rights, your right to honour and personal freedom, in compliance with current law regulating Personal Data Protection set forth by the European Union and the Spanish legislation.

In accordance with the aforementioned law, we need your authorisation and consent for the collection and treatment of your personal data; therefore we inform you of all details relevant to you regarding how we perform these processes, what is their purpose, which other companies might access your data and what your rights are.

For the aforementioned reasons, once you have read our Privacy Policy, it is essential that you accept it, as proof of conformity and consent.

  1. – Who is responsible for your data?
  • Holder: HAPPYDONIA, S.L. (hereinafter, “HAPPYDONIA”)
  • Registered office: C/ Gustave Eiffel, 3 – 46980 Paterna (Valencia)
  • CIF: B40500050
  • Phone number: 902 992 142
  • E-mail address:
  1. – Why are your personal data being collected?

HAPPYDONIA will treat user data, manually and/our automatically, for the following specific purposes:

  1. Data provided for the purchase of licenses and services is used to:
  • Manage your request and the order placed by you.
  • Inform of any confirmation, cancellation or incident in connection with your order.
  • Should you give consent, the sending of commercial communications related to HAPPYDONIA’s services.-
  • Make analysis about our website use and checking preferences and the behaviour of our users.
  1. Data provided for registry in our user portal is used to:
  • Manage your registration as a user in our on-line platform, hosted in this website.
  • Make analysis about our website use and checking preferences and the behaviour of our users.
  1. Data provided in the contact form will be used to:
  • Manage contact requests and user information through the relevant means provided to that end in HAPPYDONIA’s websites.
  • Query management.
  • Make analysis about our website use and checking preferences and the behaviour of our users.
  • – Which data are being treated?

In response to the aforementioned purposes, HAPPYDONIA treats the following data categories:

  1. Data provided for the purchase of licenses and services:
  • Identification data: Name and surname.
  • Contact details: address, e-mail address, phone number.
  • Financial data and bank details
  • Browsing data.
  1. Data provided for registration in the user portal:
  • Identification data: Name and surname.
  • Contact details: address, e-mail address, phone number.
  • Browsing data.
  1. Data provided in contact forms:
  • Identification data: Name and surname.
  • Contact details: address, e-mail address, phone number.
  • Browsing data.

It is mandatory to provide the requested personal data; refusing to provide them would imply the inability to provide the contracted services.

The user assures that the provided data are truthful, accurate, complete, and up to date, and will be responsible for any damages causes, directly or indirectly, that may result as a consequence of non-compliance of the aforementioned obligation.

Should the user provide third-party data, it is necessary to have their consent and the user is committed to provide the information contained in this provision. HAPPYDONIA shall not have any liability whatsoever regarding this matter.

  • – How long are your data being stored?

HAPPYDONIA will keep personal data of its users only for as long as it may be necessary for the fulfilment of the purposes for which they were collected, as long as this consent is not withdrawn.

  • – How do we guarantee the protection of your personal data?

Our company, or corporate group, takes appropriate organisational and technical measures to assure safety and privacy of your data and prevent its alteration, loss, unauthorised treatment or access, depending on the state of technology, the nature of the data and the risks to which they are exposed. Among others, we take the following measures:

  • Encryption of the communication exchange between the user’s device and HAPPYDONIA’s servers.
  • Encryption of the information in HAPPYDONIA’s servers.
  • Other measures aimed to prevent third-parties from accessing users’ data.
  • – To whom will your data be communicated?

HAPPYDONIA informs the user that his/her data might be communicated to other companies in HAPPYDONIA’s corporate group, with the purpose to meet his/her requests, manage the contracted services and inform users about any services related with our business.

Furthermore, we inform you that certain data, within the current regulatory framework or the contractual relationship you might have with HAPPYDONIA, could be communicated to:

  • Public administrations relevant to HAPPYDONIA’s business sector, where the legislation in force so provides.
  • Judiciary and law enforcement bodies, by virtue of the provisions set forth by law.
  • Banks and financial institutions, for the collection of payment for the services on offer.

In cases where HAPPYDONIA has service providers for the maintenance of the platform located outside the European Union, these international transfers are regularised, as part of HAPPYDONIA’s commitment to the protection, integrity and security of its users’ personal data.

  • – What is our legitimacy for the treatment of your data?

HAPPYDONIA’s legitimacy for the treatment of its users’ data, when contracting services, will be the contractual relationship itself, and in the case of the data provided for registration and the contact form, the legitimacy falls under the interested party own consent, requested for those specific cases.

  • – What are the rights of the interested party?

Existing data protection legislation gives the user certain rights, regarding the way data are being treated. All these rights are personal and non-transferable, so they can only be exercised by the natural person, proprietor of the registered data, after providing proof of his/her identity. Here, we briefly explain which are your rights:

  • Request ACCESS to your personal data
  • Request an AMENDMENT of your data
  • Request SUPPRESSION or removal of your data (“right to be forgotten”)
  • LIMIT or OBJECT TO the way your data are treated
  • Right to the PORTABILITY of your data, in the case of telecommunications or internet services.
  • Right to WITHDRAW consent at any time

At HAPPYDONIA we are committed to adhere to regulatory compliance and respect users’ data, as well as the respect to their privacy, so should you have any queries about the way we treat your personal data, please do not hesitate to contact us through one of the available means.

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